Refund Policy

Last updated: April 29, 2026

1. Overview

At Remarkable You Sdn Bhd, we stand behind the quality of our AI Twin Authority program. We want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds and returns.

2. 7-Day Cooling Off Period

In accordance with consumer protection regulations, you have the right to a 7-day cooling-off period from the date of purchase. During this period, you may cancel your purchase and receive a full refund, no questions asked.

To exercise your cooling-off right, you must notify us in writing within 7 days of your purchase. Please contact us at [email protected] with your order details.

3. 30-Day Money-Back Guarantee

We are confident that if you follow the AI Twin Authority system, you can build the foundation of your AI Twin and start turning your ideas into Interest Media content within 30 days.

If you are not completely satisfied with your purchase after 30 days, we will provide a full refund. To qualify for this guarantee:

  • You must have completed the core modules
  • You must have used the provided prompts, worksheets, and templates
  • You must have made a genuine effort to implement the system
  • You must request the refund within 30 days of purchase

4. How to Request a Refund

To request a refund under either the 7-day cooling-off period or the 30-day money-back guarantee, please:

  1. Send an email to [email protected] with the subject line "Refund Request"
  2. Include your order number and the reason for your refund request
  3. Provide any relevant documentation or details
  4. We will review your request and respond within 5 business days

5. Refund Processing

Once your refund request has been approved, we will process the refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.

6. Non-Refundable Items

The following are non-refundable:

  • Refund requests made more than 30 days after purchase (except where required by law)
  • Purchases made with fraudulent intent
  • Duplicate purchases made in error (only one refund will be issued)

7. Partial Refunds

In certain circumstances, we may offer partial refunds. These will be determined on a case-by-case basis and will be communicated to you clearly before processing.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our Service following the posting of revised terms means that you accept and agree to the changes.

9. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Remarkable You Sdn Bhd
Email: [email protected]